IVR Solutions

• Scalability
  Among other top solution business solutions, IVR systems will provide great opportunities to scale your business. Since their key objective is to upgrade the customer interaction process, so there will be more sales through high-quality communication. Hence, a company can expand their services by targeting more number of audiences.
• Reaching more audiences through Voice Broadcasting
  IVR systems have another great feature – Voice Broadcasting. When callers dial the number of your company and connect with the system, they will get the recorded messages which need to be broadcasted. This is very helpful when you want to promote an offer or a product or a service.
• Budget-friendly Systems
  Our advanced IVR systems are very cost-effective as they don’t require additional hardware or equipment for accessing their features. They can be integrated with any latest technology like cloud and VoIP.
• Accessibility
  With secure remote access, these systems can be operated from anywhere around the world with secure connection. Agents can manage calling operations of the company by using simple web portal with proper authorization.

Benefits for Choosing our IVR Solutions

IQ Telecom has over 14 years of experience in telecom industry as we are delivering most advanced solution to call center companies worldwide. Being a leading IVR service provider in USA, we provide following benefits for choosing our IVR solutions:

• 24/7 support and maintenance services
• Quick and reliable deployment of services
• Most affordable services with superior quality
• Remote access from any location
• High-standard hosting and monitoring services

We have established a great reputation across major nations like USA, UK, India, Australia and Canada through our advanced solutions. Our main objective is to deploy most enhanced solutions with superior quality and make customers satisfied.

So, if you want to integrate your business communication just contact us anytime, and we will provide most affordable and quality-oriented IVR solutions.

Personalized Customer Experience with IVR Solutions

Customer interaction process is one of the most crucial operations which need to be maintained with superior quality. Companies need to implement latest solutions in order to upgrade their communication systems for providing high-quality interaction. That’s why IQ Telecom is offering high-standard IVR solutions for their clients’ requirements.

IVR (Interactive voice response) systems are based on automated voice generation algorithms. These systems consisted of pre-recorded messages which are basically menu options. When customers calls, then these responses automatically start as voice recordings. Callers then make their own choice by selecting relevant options.

Highlighted Features of Our IVR Software

• Auto Attendant
• Customized recording of voice messages as menu options
• Multiple channel support for calling
• Call screening
• Text-to-speech
• Voice recognition for agents

• Call switching
• High-quality voice recording through calls
• Efficient storage and management of customers’ data
• Compatible with multiple languages
• Flexible transfers of calls

Cloud Integration with IVR Solutions

Our IVR systems are also compatible with cloud-based features and services. Cloud has been a game-changing technology for most of the enterprises across the globe. It provides flexible and secure online storage management with core features. Our cloud-based IVR solutions will be an added advantage to your business communication assets.

The key objective of our IVR systems is to upgrade the customer experience through high-quality interactions. Cloud-based features in these systems will help to fulfill this essential objective and maintain the consistency in quality communication. Here is how:

• With ease of access, secure data management and superior connectivity, this technology has become a game changing aspect for SMEs as well as large scale organizations.
• Integrating business telephony systems with cloud technology empowers the strength of your communication.
• Voice and data transmission becomes fast and reliable without compromising quality of the communication over IP networks.

Key Advantages of Our IVR Software

• Cost saving Solution
  As a leading IVR solutions provider in USA, we saving budget of our valuable clients and hence our services require additional hardware or equipment for accessing IVR features. They can be integrated with any latest technology like cloud and VoIP, and agents can start managing calls within in few minutes.
• Improved Scalability
  Among other top business solutions of communication, IVR systems will provide great opportunities to scale your business. Since their key objective is to upgrade the customer interaction process, so there will be more sales through high-quality communication. Hence, a company can expand their services by targeting more number of audiences.
• Implementing Voice Broadcasting
  Another great feature of our IVR software is Voice Broadcasting. When callers dial the number of your company and connect with the system, they will get the recorded messages which need to be broadcasted. This is very helpful when you want to promote an offer or a product or a service.
• Accessibility
  With secure remote access, these systems can be operated from anywhere around the world with secure connection. Agents can manage calling operations of the company by using simple web portal with proper authorization.