How to setup VoIP Phone for busy holiday season?

Holidays mostly bring lots of business if you can stick to the basics. You want to make it big in the holiday season for that you have to do certain preparations. If you are using IQ Telecom’s VoIP Business Phone System then you can do certain settings to delight your customers and earn more business. Hence based on the season and flow of business you can customize your Business Phone System to give your customers a memorable experience. As you expect more business then you can easily scale up with additional extensions or premium features to take care of extra call volume.

If you are using IQ Telecom’s Cloud based hosted Phone System then you can do all those seasonal updates easily through the efficient and effective web based Admin Portal which can be accessed by your company’s manager or administrator. IQ Telecom’s VoIP Business Phone Solutions provide you with all the features to make your holiday season a success. You can contact 24*7 Technical support provided by IQ Telecom for more information or to have a training session.

Some of the features which you can do settings to generate more business on holidays

• Do needful settings for your Digital Receptionist and its Music
  IQ Telecom provides this special feature of Auto Attendant in which the call is received by Digital Receptionist and then it directs calls within your organization or different departments.

  You can create a special holiday greeting for your customers who call at your VoIP Business Phone. You can setup many Auto Attendant messages and even customize it based on each department. Using the Web based Admin Portal you can setup Auto Attendant Greetings messages in advance and after the holidays you can revert back to your normal Auto Attendant Greeting message. You can also customize your Music on Hold for your holiday season.

• Scale up to Add more extension for holiday season
  If your business is expected to receive more phone calls and phone orders or customer support calls on a holiday then you can easily Add Extensions without any issues. You can add as many extensions as required in this time period of high call traffic. And after the holidays season is over you can remove these extensions. Hence using IQ Telecom’s VoIP Phone System you pay only for the extensions you use for as long time as you have used.
• Add new features
  As in holidays Call Traffic will increase hence you can add advanced calling features to leverage more benefits of these calls. For e.g. Call Queue can provide a waiting room for the callers and you can better manage the call traffic. Similarly there are many other advanced features you can set up for the new traffic during holidays time.

Hence you can prepare for the success in the Holiday season by easily customizing settings of your IQ Telecom’s cloud based VoIP Phone System. So many companies have been utilizing IQ Telecom VoIP Phone Solutions and have witnessed huge jump in traffic in their holiday season and thus has gained bumper profit.