Latest Updates
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How to setup VoIP Phone for busy holiday season?
Holidays mostly bring lots of business if you can stick to the basics. You want to make it big in the holiday season for that you have to do certain preparations. If you are using IQ Telecom’s VoIP Business Phone System then you can do certain settings...
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How to research about VoIP Business Phone Solutions?
If you are running a business then you must be always looking the ways and strategy how to win over the competition. It has been seen that in last few years more and more people are switching to hosted and VoIP Solutions. In today’s technical landscape ...
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How to forward Calls in Toll Free Numbers on VoIP
Now a day Call Forwarding has become one of the important features of Toll Free Number running over VoIP. Also this call forwarding feature enables the caller to talk to appropriate department or person based upon caller’s choice. Call forwarding can al...
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How to use Call Quality Monitoring in better way?
We provide a Calling feature called “Call Barging” by which you can monitor the live calls for quality and training puposes. Also if you want to know what your customers are saying so that you can improve the customer satisfaction you can use Call Bar...
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How to forward Calls in Toll Free Numbers on VoIP
Now a day Call Forwarding has become one of the important features of Toll Free Number running over VoIP. Also this call forwarding feature enables the caller to talk to appropriate department or person based upon caller’s choice. Call forwarding can...
Read Full News
Who We Are
IQ Telecom provides perfect software and Solutions for every business and as per the requirements of the companies. The software Solutions and services which IQ Telecom provides like VoIP, IVR, Dialer, SIP Termination, IP PBX Phone Systems are highly scalable, hosted (virtual) and on premise and enables our customers to save lots of cost and time and gives them a competitive edge in the industry.
Hence once our client reach us whether it is a Call Center, BPO or from any other industry, all of its telecom and phone systems related needs are fulfilled at one door only and with various options to implement our age tested, successful, customizable and scalable telecom Solutions at their premises.
We also provide easy and fast Virtual Numbers which includes International Toll Free Numbers and DID Numbers with lots of features to lots of clients whether is a small or big enterprise. We are one of the top providers of Toll Free Numbers around the world.
Our History
The company is currently headquartered in Newark, DE, United States. IQ Telecom Founder and the Chief Technologist Mr. Sandy has 14+ years of experience in R&D and creating Solutions in enterprise telecom space and he is the main catalyst behind IQ Telecom’s all VoIP, cloud based and Asterisk based Software Solutions. His vast experience and immense exposure to the Cutting Edge Technology related to Telecom gives extra edge to the organization. Sandy brings his deep domain knowledge of all Telecom Verticals to IQ Telecom. Mr. Sandy is also a well known author of “The definitive Guide to Asterisk” which is quite popular among the VoIP engineers worldwide. IQ Telecom developed an innovative patent pending technology which is based on developing and integrating proprietary extensions on top of “Asterisk" which is leading Linux-based open source phone system software.
IQ Telecom has over 10 years of experience of R&D, designing, manufacturing and service in network and VoIP domain. We work with a mission of creating biggest value for IP Terminals. We offer customizable Solutions based on IP PBX, SoftSwitch, IVR, DID, Wholesale Termination, Call Center Solutions etc. Our services are used and appreciated by famous carriers, enterprises and clients from over 50 countries. We provide our VoIP Services to our clients from all over the world to reduce their cost of network communication in great way.
Mr. Sandy did lots of research about the need of an alternative to expensive and inflexible hardware based phone systems among businesses especially Call Center Companies.
Our Vision, Mission and Values
Our Vision – World class communication solutions
Our Vision is to provide high quality and most cost effective products, services and Solutions based on VoIP and to remove all hassles involved and the most competitive rates in the market and remove all the hassles which have been usually faced by customers. IQ Telecom’s vision is to be the best VoIP Solutions provider in the world and to set the international standards of quality.
Our Mission – Create the biggest value with voice over IP terminals for customers
- To provide a cutting edge one stop Solutions for all business communication needs backed up by a team which is passionately committed to providing an outstanding customer service.
- IQ telecom mission is to cultivate a partnership with our clients and fulfill their requirements fully and effectively by understanding their needs and by providing them with VoIP based voice and data communication services.
- To deliver on time, on budget, and to the highest quality standards of our industry.
- To ensure customer satisfaction and the continued growth and prosperity of VoIP and our employees.
Our Values – VoIP lives and works by our core values and better ourselves on a daily basis
IQ Telecom has set standards for customer satisfaction which it follows so that customers get 100% total customer satisfaction. All of our process which includes R&D, Design, Requirement Analysis, On Time Delivery of services and Solutions, pricing, Reliability, technical support services and all other processes are aimed at to provide 100% customer satisfaction. Our Management Team believes in “If you can dream it then we can do it”. We rely totally on our qualities like Honesty, Integrity, Optimism, partnership with clients, regular improvements and updates, excellence in service, discipline and commitment and we day and night work for the growth and success of all parties involved i.e. customers, partners, employees and the company itself.