Why to upgrade to IQ Telecom’s Call Center Solutions?

So many business-owners are running call centers but not all have upgraded their call center to VoIP based Call Center Solutions. The prime reason for not doing so is a resistance to change or hesitation to do some research on how much cost effective it can be to upgrade to VoIP Call Center Solutions. Actually right word for Call Center is Contact Center as it is not only based on phone calls but now a days there is a talk of unified communication provided by IQ Telecom’s VoIP Call Center Solutions in which all of the communication whether emails, text, voice, fax all are unified in one single platform. Also in this fast paced internet world business cannot ignore the social media websites like Facebook, Twitter, Instagram etc. Hence upgrading to IQ Telecom Call Center which is based on cutting edge technology is best option for you if you want to Streamline and transform your Call Center Operations.

Benefit of IQ Telecom’s Contact Center Solutions.

Although in the first glance upgrading to VoIP Call Center Solutions seems a daunting task but if you decide and contact us it will just be a cake walk for you. As we have setup a specialized team of VoIP Professionals which has many years of experience and they can setup or upgrade your call center in few minutes or few hours. Best thing is that IQ Telecom’s Contact Center Solutions are most affordable and will be small part of your budget. Our Customers have reduced their cost by more than 50% after implementing our VoIP Call Center Solutions and also enhanced their productivity very much. So what are you waiting for? Just take a first step towards your inevitable success by contacting us and discuss how to deploy VoIP Contact Center Solutions!

Is it right time to upgrade you Call Center Solutions?

If your Call Center Costs exceeds your budget.

A Traditional Call Center is expensive as it involves maintenance and upgradation from time to time.
If your Call Center Costs increases too much then it is a worth moving your call center to the cloud based IQ Telecom’s Call Center Solutions. Our Virtual Call Center Solution doesn’t require any upfront capital investment. You simply have to pay a flat monthly fee for each agent and the cost of total minutes used by you. Another most important benefit is that as IQ Telecom will be your Call Center Solution provider hence it will take care for any future maintenance cost and cost for upgrdation of any software or hardware. Thus you don’t have to spend any buck on their maintenance in future.

If your current Call Center Technology is outdated.

Scalability is one of the most important building blocks of a successful call center. While running your call center you must have been realized that there are some months which are peak season and there are some months which are lean season. Virtual Call Center can easily handle this requirement of your call center to scale up or down as per your requirement. As IQ Telecom will host Call Center Solutions for you hence you simple have to add or remove agent from online web portal.

You don’t have advanced Call Center Feature in your setup right now.

Traditional Call Centers requires you to invest in more software and hardware at your premises. IQ Telecom’s Virtual Call Center Solution offer 40 advanced calling features. Some of the features which it offers are Call Forwarding, Call Recording, Time of Day Routing, Auto Attendant, IVR, Music on Hold, Call Barge etc.

Hence now it is right time for you to upgrade to IQ Teleom’s Call Center Solutions and witness your business scale to new heights. VoIP and Cloud based technology is the backbone of most of these new Call Center Solutions. Hence call us right now and don’t miss this golden opportunity to become more successful in your Call Center Business.