Whether you need DID or Toll Free Number? Find out their importance and benefits for you.
November 20, 2015 No Comments
There are many types of numbers in the market. Here we are giving you some introductory information about DID and Toll Free Virtual Numbers. If you will know the key features of these numbers then you can take a better decision about whether to buy one or both of these Virtual Numbers and how it can help you in your business.
DID Virtual Number
DID Virtual Number also called Direct Inward Dialing is a service just like telephone number but with a difference. DID Number is actually a local number for a specific region or state and can be purchased to work with your current phone service. What DID numbers does is that it forwards any calls that it receives to your personal line whether it is Mobile, Landline, VoIP, IP PBX, Skype or Gmail. DIDs are best for companies which want to make a local presence in a particular region. Caller in the region of your DID number will be charged at local rate hence they trust your products and services more.
Toll Free Virtual Number
A Toll Free Number is a virtual number which is free for the caller of the call rather the called party or business pays for the call. Each toll free number is specific for the country means only people in that country can call that number where the toll free number is based. For other country the business has to buy another Toll Free Number specific for that country. Toll Free number increases the visibility of the company in larger area.
Hence Now it is evident that getting both i.e. DID as well as Toll Free numbers has the potential to increase your sales especially from international customers. Now you can easily select which Virtual Number you want to purchase : DID, Toll Free or both.
Decide which virtual number you need
Now you have to decide whether you want to setup local business or a larger business as a more recognized company. If you want to become a larger company then a toll free virtual number is best option for you. Using a Toll Free Number it is easy for a customer to contact you hence it improves customer satisfaction levels a lot. Actually Toll Free Numbers are useful for business which has only a small presence in local market and now want to expand their business in national or international market.
On the other hand if your company has only local presence and majority of your business comes from local market and wants to dominate that local market then DID number is best option for you. If your business receives majority of calls from local area then it means DID number is for you.
If you want to start using DID or Toll Free Virtual Number then contact IQ Telecom right now.
What IQ Telecom offers?
IQ Telecom is a premium provider of Virtual Number (DID and Toll Free) from over 120 countries. By Call Forwarding you can forward your calls to any mobile, landline, SIP, IP PBX, Skype or Gmail.
IQ Telecom also specializes in VoIP Solutions, IP PBX, Asterisk Solutions, Virtual Call Center, VoIP Termination. Hence we offer complete suite of Call Center Solutions. If you buy Virtual Number from us you will get 40 advanced business features which will give wings to your business to scale new heights. Also you can avail other related services like VoIP SIP Minutes, IP PBX, VoIP Solutions to boost your business and reduce your operational cost considerably.
Some of the features you will get are:-
Auto Attendant, IVR, VoiceMail, Time of Day Routing, Music on Hold, Call Forwarding, Call Queue, Call Barge, Call Recording etc.
