Questions to ask when buying toll free number

IQ Telecom is a leading provider of Toll Free Numbers around the world. We have helped so many entrepreneurs and business houses to transform the way they do their business by giving them advanced features with Toll Free Number which we provided them. Now a day it is an established fact that there are tremendous benefits of using a Toll Free Number for your business. It increases professionalism, credibility and reliability and moreover it increases customer satisfaction a lot. But when you have finally decided that you want to get a toll free number for your business then you should ask these questions to the toll free number service provider so that you get the best service.

Are you can experienced Toll Free number provider?

We assume that with experience comes great responsibility. Hence this is the first question you should ask to your toll free number provider that whether they have enough experience to deliver quality and reliable toll free number service. If they have experience and they have in past delivered what they say then you can trust their words. Also they will be more responsible towards their promise if they have established themselves as a trusted player in the toll free number market segment.

Which Carrier you have tied with : Tier 1, Tier 2 or Tier 3?

Underlying carriers are the telecom companies which provide virtual numbers (toll free and DID) to VoIP wholesalers. These wholesalers provide toll free number services to you. These carriers are either Tier1, Tier 2 or Tier 3. Tier 1 are the bigger players which has a monopoly over larger area for providing telecom services. In longer run they tend to absorb the smaller players. Generally the quality offered by Tier 1 telecom players is high and they deliver reliable stable service over wide area. Hence if your toll free number provider has tied up with Tier 1 carrier then you will be guaranteed to get very high quality of services.

Check whether Toll free Number provider provides Failover Routing

Failover routing is an important feature of toll free number service which you must check before finalizing one. If your service provider is providing this feature than in case of failure of primary network or system the network automatically switches to a new network and make sure that no calls are missed. Thus if your service provider is providing failover routing then you will never miss a business opportunity as you will never miss a call even in case of failure of primary network.

How long will be PDD (Post Dial Delay)?

PDD or Post Dial Delay is the moment of silence when you make a call and before the ring starts. The reason of PDD is that before your call reaches the carrier it is passed through so many channels. Better the service shorter the PDD.

Do you provide advance features?

Call Recording, Call Monitoring, Call Barge are some of the advanced features which you must be looking for in your toll free number. Using these features you can better optimize your calling experience. Hence cross check before buying one.

Whether you support number portability?

This is one of the important questions you should ask to your service provider as you may need to port your old number to a new service provider thus make sure that your toll free number provider supports number portability feature.

Hence these questions can help you in selecting the best Toll Free Number provider for your business. IQ Telecom has many years of experience in delivering quality and reliable toll free number services to so many of our clients around the world which has witnessed strong growth in their profits after using our services. IQ Telecom has best answer to all of your questions. IQ Telecom provides failover routing as one of its main feature with all toll free numbers. IQ Telecom has tied up with Tier 1 large carriers hence you can rest assure about our quality. IQ Telecom also provides very less PDD with its services. IQ Telecom also supports number portability as well and provides so many basic as well as advanced business rich features. Hence contact IQ Telecom if you want to avail toll free number services for your business.