Cloud based Contact Center Solutions which grows with you

IQ Telecom is a leading provider of Cloud based Contact Center Solutions which grows along with your business. Our Cloud based contact Center is simple to use, faster in accessing speed and better than most other available similar solutions in the market. If you will use IQ Telecom’s cloud based contact center solutions then you will get many cost and flexibility advantages which will increase your profit and build customer base. The cloud contact center provided by us is an all-in-one software solution which can grow along with your business.

Characteristics of Cloud Contact Centers provided by IQ Telecom:

• Secure, Scalable, Simple to use Cloud Contact Center Solutions

  IQ Telecom provides Cloud contact center solutions which can unify all of your communication needs. You can easily manage all of your conversations with customers at one place whether it is over phone, web, email, text message, social media, fax or audio or video conferencing. Therefore you can improve your customer service and also can increase your sales. IQ Telecom’s cloud contact center provides the agents with the tools and information they require to perform better by offering web based admin tool which is very user friendly and which connects information from different channels and enables dynamic guidance to agents on how to provide more satisfactory and faster customer service.

  We also provide advanced features like Auto Attendant, skill based routing, IVR which allow you to provide your customer with amazing experience.

• High flexibility, Enhanced performance

  Using IQ Telecom’s Cloud Contact Centers you will get all the benefits of advanced feature rich on premise systems with no issues at all.

  IQ Telecom provides cloud contact center which has very less complexity and more control. Our solutions remove the dependence on geography as you just need an internet connection and a PC to start using our cloud contact center services with integrated IVR, ACD, Auto Dialer, Voice Recorder, Call Monitoring, Call Barge, and tools for analysis and improvements. Our Cloud Contact Center enables you to streamline all of the call center operations and improves the customer service, sales and overall business performance. There are so many of our successful and satisfied clients from across the world which has benefited a lot after using our Cloud Contact Center Services.

• Simple to use for the business, Business Rich Features for the Enterprise
  Using IQ Telecom’s Cloud contact center you can win a competitive advantage in the industry. You can deliver much improved and faster customer service while costs and IT workload is reduced. Earlier developing contact centers which were on premise hardware or software based were complex and much more expensive and used to take too much time. Now IQ Telecom can help you to move your contact center to the cloud which can boost your business a lot and which are easy to implement and just takes few minutes to get started. We offer business rich advanced features integrated with our solutions.

IQ Telecom also offers 24*7 Full Technical Support to all of our clients worldwide. Hence whenever you will have any issue it will be resolved in no time. Hence start using our Cloud Contact Center to see your business climb to new levels.